Q: Almost 6 mos ago I listed with a realtor with a respected realty company. I only hear from her if I call or email her, except the standard email about the number of hits on my property from the internet. As far as I can tell, my home is just another listing in a sea of many and the only ?work? she has put into selling it is 1) getting me to list with her 2) take photos and put it on the internet and 3) put a sign on the property. No advertising or anything else. Thank goodness the listing expires next month. How do I find a realtor who is willing to put more effort into selling my property? I?ve even made my own suggestions!
?Patti, Charlotte, NC
A: When you interview Realtors to list your property be sure to explain what your expectations of them are and see if they feel they are realistic and that they can meet them. Define a communication schedule and your preferred method. Usually I try to touch base with my sellers when I have feedback from showings or agent tours and at least once every 7-10days by phone. A lot of the work we do such as networking with other agents, maintaining the listing, answering calls or inquiries and sending out information , tends to be invisible to the sellers unless we communicate that. Depending on the area you are in print advertising may not be used much at all, same with open houses. In many rural areas open houses don?t have much of a draw like they do in the subdivision areas. A listing agents job is to help direct the seller in preparing the house for sale, market the property to buyers agents, and handle the offer and transaction process to get the sale to completion. If you have not had any showings during your listing period, I would look at the homes condition, how does it show? Are there too many restrictions on how or when the property can be shown? If the condition and curb appeal is good, then you need to look at pricing.
Don?t be afraid to be upfront and to the point with your Realtor, we want to know when our clients aren?t happy.
Good luck!
Teri Andrews Murch is a Realtor? with Lyon Real Estate in Auburn, CA.
A: I?m in CA so I?m not up to date on the market in Charlotte, but I?m guessing it could be similar to ours where low inventory has created a price increase and multiple offers. The first questions I ask is : Is the house priced right? is there access to showings and have you seen your house being advertised on the Internet websites where buyers are shopping? Being realistic about market value is the first thing to discuss with any Realtor. Then if you feel he/she isn?t doing her job interview several others in your area and see what they will do. However, it does sound like maybe a price drop is in the air. Good Luck!
Rosanne Nitti is a Realtor? with RMN Investments & Realty Services in Laguna Beach, CA.
A: The minimum you can expect from your REALTOR is what is in writing in your listing agreement. I don?t know your market, so I don?t know if 6 months is a long time. You also didn?t indicate whether or not you are doing a short sale or a regular sale. Assuming that you are doing a regular sale and that your market indicates that your home should have been sold by now, is it possible that your home is overpriced? An overpriced listing will not sale, no matter how much effort is put into it. Still, that is no reason for your agent to have little to no face-to-face communication with you. A listing agreement should be a partnership. Both parties should outline their expectations in the beginning, in detail, and in writing. That is the only way you can do business. Talk to the agent?s broker and express your concerns. They may be able to assign another agent. Or, contact a competing firm- they will be eager to list your home at get it sold at the right price in the right amount of time, it would be a feather in their cap.
Cathy Baumbusch is a Realtor? with RE/MAX Executives in Alexandria, VA.
A: Hi! Did your Realtor provide you with a Marketing Plan when you listed? Typically part of the Seller/Agent commission negotiation at listing includes a review of what you or your agent are resonsible for up front before it goes on the market. For example, you are required to make the home presentable, and show it to qualified buyers while agreeing to pay a commission that your listing agent usually shares with the cooperating broker who brings a buyer, and the respective agencies. This commission is negotiable, and may include or exclude some of the agent?s marketing depending on the price point of the house. If the comparable homes in your area are selling while yours sits, it may be time for you to contact your agent to revist your marketing plan. If you feel that your agent is not receptive to your concerns at all, you may also make an appointment with the office manager. Since I do not market in NC and do not know your price point or specifics, I cannot give you too much advice though most of our marketing is now online through various websites. Ask your agent to provide you with the list of all marketing avenues and then search on your property to see how it looks in comparison with others Active/SOLD in your area.
Janice Caputo is a Realtor? with Coldwell Banker Real Estate Services in Pittsburgh, PA.
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Source: http://www.realtor.com/blogs/2012/09/07/what-should-i-expect-from-my-realtor/
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