Copyright ? 2011 Andrew Scherer
Business organizations are so strict with their policy in hiring employees that possess the necessary skills needed to get the job done effectively and efficiently. Despite the fact that they have hired the best workers, still they continue to struggle in meeting their goals and objectives.
Though, hard skills like technical skill are vital for the success of any company, much of the skills required are not technical, but communication skills. These soft skills are more necessary than hard skills because these skills involve personal attributes that enhance the performance, interactions and career goals of individuals. According to some, hard skills catch the attention of the employer to interview you, while soft skills make the employer hire you. The latter is needed in the workplace because of three reasons.
First, the ability to communicate effectively can build a healthy working environment. Most of the time, workers in the office use their communication skills. Whether it is a friendly chat among employees during a coffee break or a conference between the manager and his staff, communication happens all the time. Without the skill to communicate effectively with fellow employees, or with the manager can result to conflict, in which sometimes can lead to the job not being done. Strife between employees can result to absenteeism and can create a faction among the workers, thus their productivity suffers. Other than that, part of the result of a healthy working environment is social interaction. Regardless of the assertion of many companies to lessen personal relationships inside the workplace, fondness will flourish between workers if they communicate. As social beings, the workers interact with each other; consequently attachment is formed between them, and cooperation flourishes, making them get the job done according to the company?s demands.
Secondly, the ability to communicate effectively is necessary for communication between the management and staff. It is said that the managers? lack of competence to communicate with the workers is one of the factors that lead employees quitting their job or finding other companies. The belief of some employers that salary is the only factor that employees consider is not true at all times. There are workers who would rather work in a company with a lower salary if the manager knows how to convey his ideas to them rather than in those company?s whose salary is high, yet the immediate supervisors have poor communication skills. In short, how the employer deals with his employees is one of the variables for the workers to be satisfied with their job.
Third, communication skills are necessary within the workplace because it can ensure that your clients are pleased with the goods and services that they?ve availed from your business. Giving high quality service to your customers will make them spread positive feedbacks about your business. Nevertheless, having poor communication abilities would trigger frustration on the component of your customers, which can lead you to lose business and profits within the long run.
Absolutely, effective communication skills within the company are vital for the growth of the organization and the satisfaction of the employees. Lacking these abilities within the workers can result to the company?s bankruptcy and workers to lose their jobs. It?s not just the workers that ought to possess these abilities, workers should also have these abilities to ensure that the business will prosper.
Want to find out more about professional skills , then visit http://www.organizational-skills.net/professional-skills/ to learn more on effective communication skills.
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